1. Introduction
Express BodyShop Works values your trust and is committed to protecting your personal information. By using our website and services, you agree to the practices described in this Privacy Policy. Please take a moment to read this policy carefully, as it explains how we collect, use, and safeguard your data while providing high-quality auto body repair and related services.
2. Data We Collect
Data Storage
Express BodyShop Works takes appropriate measures to protect your information. Our website data is stored on secure servers provided by trusted hosting partners. We follow reasonable technical and organizational practices to help safeguard your personal data from unauthorized access, misuse, or disclosure.
Personal Information
When you interact with our website—such as filling out a contact form or requesting a quote—we may collect basic personal details including your name, email address, phone number, and any information you choose to share. This information is used only to respond to your inquiries and provide our services.
You may request to review, update, or delete your personal information at any time by contacting us.
Service & Inquiry Data
If you contact us regarding repairs, estimates, or other services, we may retain details related to your request (such as vehicle information or service requirements). This helps us provide accurate support and improve our customer experience.
Contact Forms
Information submitted through our contact forms is sent directly to our business email and is used strictly for customer communication and service purposes. We do not sell, rent, or share this data with third parties for marketing.
Comments (If Applicable)
If comments are enabled on our website, we may collect the information shown in the comment form along with basic technical data (such as IP address and browser type) to help prevent spam and maintain site security.
Website Analytics
We may use standard analytics tools to understand how visitors use our website. These tools collect anonymous usage data such as page visits and traffic sources. This information helps us improve site performance and user experience. No personally identifiable information is collected through analytics.
Use of Personal Data
We may use your information for the following purposes:
To respond to inquiries and provide requested services
To communicate important updates related to our business or services
To improve website functionality and customer experience
To maintain website security and prevent fraudulent activity
To support internal operations and administration
Your personal information is used only for legitimate business purposes related to Express BodyShop Works.
3. Embedded Content from Other Websites
Some pages on the Express BodyShop Works website may include embedded content such as videos or social media feeds. Embedded content from third-party platforms functions in the same way as if you were visiting those external websites directly.
These third parties may collect data about you, use cookies, or apply their own tracking technologies. If you are logged into those platforms, they may also track your interaction with the embedded content. Express BodyShop Works does not control these external services or their privacy practices.
Below are examples of third-party platforms that may appear on our website:
Our website may display content from Facebook, such as page feeds or plugins. Facebook operates under its own privacy and cookie policies, which are managed independently from our site.
Twitter (X)
We may embed Twitter (X) content to show updates or timelines. Twitter maintains its own privacy practices and cookie usage, which are outside our control.
YouTube
Videos embedded on our website may be hosted by YouTube. YouTube applies its own privacy and cookie policies when you interact with video content.
We encourage you to review the privacy policies of these platforms to understand how they handle your personal information.
4. Cookies
The Express BodyShop Works website uses cookies to improve functionality and enhance your browsing experience. Cookies are small text files stored on your device that help remember preferences, support basic site features, and collect anonymous usage data.
Most cookies are used to make our website operate smoothly and efficiently. Some may also help us understand how visitors interact with our site so we can improve performance and content. You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.
Essential Cookies
These cookies are required for the website to function properly and cannot be switched off in our systems. They may include:
Session cookies that help maintain your visit and navigation
Security-related cookies that protect the site and users
Functional cookies that ensure forms and pages operate correctly
Cookies for Logged-In Users (If Applicable)
If user accounts are enabled on our website, additional cookies may be used to:
Keep you logged in during your session
Remember account preferences
Support secure authentication
These cookies are used strictly for operational purposes and are not employed for advertising or marketing.
For detailed instructions on managing cookies, we recommend checking your browser’s help section.
. Who Can Access Your Information
If you browse our website without submitting any forms or creating an account, we do not collect or store personal information that can identify you.
If you choose to contact us or create an account (if applicable), access to your personal data is limited to authorized personnel only. This may include:
Website administrators who manage and maintain our systems
Customer support staff who may need access to assist with inquiries or service requests
All authorized personnel are required to handle your information responsibly and only for legitimate business purposes related to Express BodyShop Works.
6. Third-Party Access to Your Information
Express BodyShop Works does not sell, rent, or trade your personal information. We only share limited data with trusted third-party service providers when necessary to operate our website or deliver our services.
These third parties may include:
Website hosting and maintenance providers
Email or communication services used to respond to inquiries
Analytics providers that help us understand website usage (anonymous data only)
Any information shared is strictly limited to what is required for them to perform their specific services. All partners are expected to maintain appropriate security standards and handle your data responsibly.
We do not allow third parties to use your personal information for their own marketing purposes.
6. Third-Party Access to Your Information
Express BodyShop Works does not sell, rent, or trade your personal information. We only share limited data with trusted third-party service providers when necessary to operate our website or deliver our services.
These third parties may include:
Website hosting and maintenance providers
Email or communication platforms used to respond to customer inquiries
Analytics services that help us understand website performance and visitor activity (anonymous data only)
Any information shared is strictly limited to what is required for these providers to perform their specific services. All partners are expected to follow appropriate security practices and handle your data responsibly.
We do not permit third parties to use your personal information for their own marketing or promotional purposes.
8. Security Measures
Express BodyShop Works uses standard security technologies, including SSL/HTTPS encryption, to help protect data transmitted between your browser and our website. This helps prevent unauthorized access to personal information during communication.
While no online system can guarantee complete security, we take reasonable steps to safeguard your data. In the unlikely event of a data breach, we will act promptly to investigate the issue, secure our systems, and notify affected users where appropriate. Necessary actions, such as resetting access credentials, may also be taken to help protect your information.
9. Your Data Rights
General Rights
You have the right to request access to the personal information we hold about you, as well as a copy of that data where applicable. You may also ask us to correct or delete your personal information at any time.
Please note that certain data may need to be retained for legal, administrative, or security reasons. If deletion of all personal data is requested, we may no longer be able to provide services or respond to future inquiries related to past requests.
To make any data-related request, please contact us using the details provided on our website.
Data Protection Rights
Express BodyShop Works respects your privacy and strives to follow applicable data protection laws and best practices, including principles outlined under the General Data Protection Regulation (GDPR) where relevant.
Depending on your location, you may have additional rights such as:
The right to access your personal data
The right to request correction of inaccurate information
The right to request deletion of your data
The right to restrict or object to certain processing
The right to data portability
We are committed to handling all such requests responsibly and within reasonable timeframes.
10. Third-Party Websites
The Express BodyShop Works website may contain links to external websites or social media platforms for your convenience. These third-party sites operate independently and have their own privacy practices, which are not controlled by us.
We are not responsible for the content, security, or privacy policies of any external websites. Clicking on social media icons or external links will take you away from our site, and any information you provide to those platforms is governed by their respective privacy policies.
We encourage you to review the privacy statements of any third-party websites you visit. Express BodyShop Works is not liable for how external sites collect or use your information.
11. Disclosure of Information for Legal Reasons
In certain circumstances, Express BodyShop Works may be required to disclose personal information to comply with legal obligations, government requests, court orders, or other lawful processes.
We may also share information when we believe, in good faith, that such action is necessary to protect our rights, prevent fraud, ensure user safety, or comply with applicable laws and regulations. Where appropriate and legally permitted, we may attempt to notify you if your information is subject to such a request.
Any disclosure of personal data for legal purposes will be carried out in accordance with applicable laws in your jurisdiction. Express BodyShop Works limits such disclosures to what is reasonably necessary for the specific legal matter.